Congratulations to the Village of Franklin Park for achieving their first Gold Level status in the Illinois Section of the American Water Works Association's Water Ambassador Program! The Village obtained this status for working to educate consumers about water sustainability and the responsibility we all have to protect this essential resource. Representatives from the organization presented the certificate to Franklin Park's Deputy Utilities Commissioner Nick Weber and Interim Utilities Commissioner Joseph Thomas Jr. at a recent Board Meeting.
Information Regarding Reporting Requirements in November 2025 Water Bills
Your November water bill mailing includes a notice informing the Village’s water customers that it failed to submit a Service Line Notice Certification Form to the State of Illinois on time. This late filing has resulted in a reporting violation which has been rectified.
Please note that this reporting violation had no impact on the public’s water supply and did not pose an emergency. If it had been an emergency, the Village would have notified our water customers immediately.
Specifically, the Village’s Water Department failed to issue a State-mandated notice to all residents that are served by a Lead Galvanized water line that requires replacement, or by an unknown service line by July 1, 2025.
The Village’s Water Department has since completed its required notification to these residents via a mailing and provided the State of Illinois with a notice of completion on October 15, 2025. As a result, the Village is no longer in violation.
For more information, please contact Nick Weber at 847-671-8252 or fpglo@vofp.com.
About the WaterSmart Portal
The Village's WaterSmart Portal provides users with the ability to pay their bills online, sign up for leak alerts, get water saving tips, compare their water usage to their neighborhood average and more.
Create an account to get started today! Learn more in the videos below.