Public Works
Public Works is comprised of three divisions that perform all the duties that help provide us with water, utilities and help maintain its overall physical infrastructure. It is comprised of three divisions: Water & Sewer, Streets and Fleet Maintenance. Each division performs critical functions for our Village and is described in more detail below.
Water & Sewer Division
The Village has four combined sewer overflow locations along the Des Plaines River. To view information related to any discharges along the River from the Village or neighboring upstream communities, visit the Combined Sewer and Overflow Event Information page available on the website of the Metropolitan Water Reclamation District of Greater Chicago (MWRD).
Streets Division
The Village Streets Division handles all public street, right-of-way and landscaping responsibilities including street repairs, our forestry program, brush removal, street sweeping, alley maintenance, snow removal and traffic and street sign replacement.
Fleet Maintenance Division
The Village owns and maintains many specialized and common vehicles for providing services to our community. The Fleet Maintenance Division provides and coordinates all vehicle maintenance, repair and mechanical enhancements for our entire fleet - including our Police and Fire vehicles.
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Service Line Warranty Program
The Village is again working with Service Line Warranties of America (SLWA). A letter from SLWA will be sent in May that will detail affordable programs to protect homeowners from emergency repairs to exterior water service lines and exterior sewer lines. Often, homeowners are unaware of their responsibility to cover costs for repairs to these systems in and around their home.
Exterior Water Service Line Coverage
A leaking or broken exterior water service line can be expensive to replace. Many homeowners aren't aware that they own their water service line and will have to pay for any repairs. The exterior water service line - from the City's watermain to the internal plumbing inside your home - is your responsibility.
Exterior Sewer Line Coverage
Exterior Sewer Line Coverage protects you from the expense of a covered repair or replacement of your exterior sewer line from the external wall of your home up to the City's sewer main, up to the benefit amount ($8,500).
To learn more or ask questions about the program:
- SWLA Phone Number: 1-844-257-8795
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High Water Bills Could Mean You Have a Leak
To avoid unusually high-water bills, check to make sure that your faucets and toilets are not leaking or running and that they are in good operating condition. If you suspect there is a leak somewhere in your home and you need help locating it, schedule an appointment with the Village’s Water Department, by emailing ekubkowski@vofp.com with your name, address, and phone number. Also, check the top of your water bill for the type of reading you received. If your bill states ESTIMATED, please call (847) 671-8252 to schedule an appointment to obtain an accurate reading.
Watch for Scams
If you receive something in the mail requesting the need to
have a worker conduct an inspection in your home, please
review the information carefully to verify if it is really from
the Village. If you are unsure, please contact the Village at
(847) 678-2444.
As a reminder, residents should always ask for identification
from anyone requesting access to their home. If you are
approached by an individual claiming to be a Village of
Franklin Park employee or a worker from a local utility,
make sure they have proper identification. You can also
check to see that they are driving a clearly marked Village
of Franklin Park or utility company vehicle. If something
seems suspicious or it just doesn’t “feel” right to you, please
call the Franklin Park Police Department at 847-678-2444.
WaterSmart Program
Franklin Park residents can sign-up to have access to a program designed to help you reduce your water usage and save money on your monthly water bills. WaterSmart is an online program that allows users to review and understand their water use. Setting up an account is fast, easy and free from a computer, tablet or smartphone.
Users can analyze current water use and also review usage history from monthly figures even down to an hourly use. The program also allows you to set up alerts via text or email to help you detect leaks or other unintended water use. In addition, you can compare your water use with other similar users in your area.
To enroll, please call (847) 671-8252.